Contact us

Ongoing incident? Let us know

Tell us about ongoing 999 incidents so we can investigate and bring you, and your local community, the full story. Our news team are available 24 hours a day. During working hours you should receive an immediate response. Outside of those hours, we will monitor voicemails and messages on a regular basis.

We’ll never tell anyone you’ve been in touch with us – we always protect sources of information.

General enquiries

We do not respond to general enquiries via phone, text or WhatsApp. Please email questions or requests so the correct staff member can respond appropriately. We aim to reply within a few days.


You can make an informal complaint or ask for a correction by contacting the newsdesk by email – but to make a formal complaint, you’ll need to follow the written process. Find out how to make a formal complaint here.