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Home Wiltshire news Courts

Swindon man recalled to prison after abusing 999 operators during 40 phone calls

byDaniel Jae Webb
7 March 2022 • 8.49am
Swindon man recalled to prison after abusing 999 operators during 40 phone calls

Wiltshire Police's Crime and Communications Centre in Devizes

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A Swindon man was recalled to prison after abusing 999 operators, a court heard.

Clive Gonsalves, 35, was under post-sentence supervision when he committed the Communications Act offence by swearing at emergency service call handlers during 40 phone calls.

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Appearing at Swindon Magistrates’ Court, Keith Ballinger, prosecuting, said the defendant was given “words of advice” about his behaviour – but he continued.

He was heard “rambling” down the phone, swearing and being verbally abusive towards staff in the 999 contact centre in November 2021.

Despite the warnings, Gonsalves continued – prompting police officers to track him down and arrest him. In custody, he provided a no comment interview.

The court heard that the defendant, of Ponting Street, was given a community order for a similar offence in 2019 and served a custodial sentence for criminal damage last November.

Probation officer Michelle James said he had been recalled to prison as a result of this offence.

Mark Glendenning, defending, told the court that his client’s criminal record was “testament to the issue he has” – alcoholism.

Magistrates told Gonsalves he was “just wasting their [the call handlers’] time”, and fined him £100. He must also pay costs of £85 and a £34 surcharge.


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